Pricing Policy
Important information about using Megabit Cloud services.
Megabit Cloud is a brand of Gewape Cloud (Pty) Ltd, a company registered in South Africa with the business registration number 202287013807.
Our registered office is located in Johannesburg, Gauteng, South Africa.
1. Purpose
The purpose of this Pricing Policy is to outline the pricing structure for services provided by Gewape Cloud (Pty) Ltd, trading as Megabit Cloud, and to ensure transparency in our pricing practices.
2. Pricing Structure
2.1. Client’s Choice of Currency
Clients can choose to pay in the currency of their preference during the registration process. The available currencies will be displayed on our website.
2.2. Invoiced Amounts
Clients will be invoiced in the currency they selected during registration. The invoiced amount will include all applicable taxes based on the client’s country of billing (billing address).
2.3. Service Pricing
Prices for our services, including cloud servers, domain names, SSL certificates, web hosting, WordPress hosting, email hosting, and Microsoft 365, will be displayed on our website. Detailed pricing information will be provided for each service, including any applicable fees.
3. Payment Methods
3.1. Card Payments
We accept credit and debit card payments from major card networks, including Visa, Mastercard, and American Express.
3.2. Mobile Money
Clients can make payments using various mobile money services, depending on their location and availability.
3.3. Bank Transfers
Bank transfers are accepted for clients who prefer this payment method. Bank details will be provided upon request.
4. Annual Price Revisions
4.1. Annual Review
Prices will be reviewed and revised annually. This review will consider market conditions, operational costs, and other relevant factors.
4.2. Notification of Changes
Active clients will receive notice of any price changes at least one month before the implementation of new prices. This notification will be sent via email to the address registered in your account.
4.3. Website Updates
New prices will be published on our website, ensuring that all customers have access to the most current pricing information.
5. Payment Terms
5.1 Due Dates
Payment for services is due at the time of order placement or as specified in the service agreement. Failure to make timely payments may result in service suspension or termination.
5.2 Non-Sufficient Funds
If a payment is declined due to insufficient funds, we reserve the right to suspend or terminate the client’s services until the outstanding balance is cleared.
5.3 Late Fees
A late fee of 3% will be applied to any overdue payment for each month or portion of a month that the payment is overdue.
5.4 Restoration Fees
In case of deletion of non-email services, a restoration fee of $50 will apply. For email services, a restoration fee of $70 will apply.
5.5 Redemption Fees for Domain Names
Redemption fees for domain names will be applicable based on the Top-Level Domain (TLD) as per industry standards and regulations.
6. Refunds and Adjustments
6.1. Refund Policy
Refunds are governed by our Refund and Billing Dispute Policy. Please refer to that policy for details on eligibility and procedures.
6.2. Price Adjustments
If there is a discrepancy in pricing due to an error or oversight, we reserve the right to adjust the price before processing the order. In such cases, we will notify the client of the correct price and allow them to confirm or cancel their order.
7. Contact Information
For any questions or clarifications regarding our Pricing Policy, please contact our support team. We are committed to providing transparent and fair pricing practices to our clients.
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Pricing Policy.
